Taking Telecom/Datacom to the Next Level

Convergence? Yes. Flexibility? It is built-in. Affordable? You only pay for the features and benefits you need. The CAS Basic System Pack provides solutions you may have only dreamed about. And, the foundation for a system that can grow and change with your needs. You have a lot of work to get done and customers to serve? Then, the CAS Basic System Pack is your first step toward enhanced success!

First Things First

The CAS Basic System Pack provides thorough, flexible support for the core of any operation. Underneath the hood of the system is a robust, full-function Accounts Receivables accounting system. It is built from the ground up to take care of your money. In addition, the Basic System Pack is designed to take care of telecom/datacom specifics within the CAS system. Recurring, non-recurring and USOC charges are administered and maintained. Usage detail handling, with thorough Error support is provided. And, equipment, including inventory, is controlled, too. The intergrated Billing Engine has no peer -- you can configure your statements to your imagination’s content. Plus, with optional Feature Packs, you can add web-based invoices, e-mailed statements and EMI-based LEC billing to the system’s standard printed/paper statements generation. Have to love those customers! CAS Basic System Pack does, providing embedded CRM tools throughout the entire system. In fact, when you launch CAS, it opens at CRM -- the customer is King!

Just What the CFO Ordered!

Profit Center Accounting

Multi-Currency support

Multi-level Commissioning

Up to 20 Taxes per Call or Billing Item

Lock Box Payment Support

Flexible Account Terms

Period & Year End Closing Procedures

Password Protection down to Field Level

Automated Collection and Termination Notices

Scores of Reports and Tools

Convergent Services Support

Handles ANIs, 800s, 900s, Calling Cards

Supports Dedicated Access and Circuit IDs

Cellular, ISP, Voice Mail, FAX, IVR Support

DSL, Broadband, Cable TV

2 or 4 Decimal Precision in Usage Pricing

Recurring Charges (Monthly, Quarterly, Annually), USOC Support

One-Time Charges, with Historical Tracking

Allows Resale of Multiple RBOCs/ILECs

Powerful Statements

Multi-location Account Support (Parent/Child)

Multi-lingual Statements

73 Statement Formatting and Content Options

Portrait or Landscape, two-sided Statements

On-line Statement Archival and Retrieval

Security & Assurance

Call Process Log (Are you billing all calls?)

Customer Calling Trend Tracking & Reporting

Tracks Changes Made to Customer Databases

Customer Care & CRM

Tracking by Customer Service Representative

Tracking by Status -- Open or Closed

Customer Contact Records Stored Online

User-definable Ticket Types

Easy Access to all Customer Data

Free-form Notes, 750 Characters per Ticket

Automatic Numbering, Date/Time Stamps

Multiple Management Reports

Note:The CAS Basic System Pack is manditory for all systems. CAS workstations require Windows 2000 or XP.

[Return to Solutions Page]

.