"Fortunately,
as a newbie to the telecom industry, I selected CAS as our back
office billing and management system. Installing and setting it
up taught me about successful telecom practicies because it forced
me to make meaningful decisions. CAS is more than a billing system.
It is an organized business manager, bottom line making, experienced
part of our team."
Cell Reseller, Denver, CO
"The CAS billing system has been integral to our success. The unique CAS licensing and pricing model enabled us to start small and then grow the system so that our billing cost was appropriate to our revenue growth. CAS has provided us a solid business tool that enables us to present our customers with accurate and timely billing statements."
Multi-Service Provider, Amarillo, TX
"Before I switched to HLS, I was paying license fees in addition to paying the vendor for three onsite people to keep their system running. Since the switch, my total support with HLS is less than two hours per month. Your system is very solid!"
IXC, Fort Worth, TX
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""As an independent consultant, I have the opportunity to deal with many software vendors. In the case of HLS, I have been very pleased with the level of customer support that I have received. Normally, after requesting assistance, I received a phone call or an email from HLS within 15-30 minutes after my initial request. Also, let me just say that it is very refreshing to be able to pick up the phone, ask a question and receive an answer on-the-spot. I have nothing but good things to say about the whole Highland Lakes experience."
Independent Consultant, Billings, MT
"Our business is simple. Provide quality long distance services at a competitive price, keep overhead costs low and retain the customers we land. CAS helps us do all three by putting tools and information at our fingertips. The fact that it just works day-in and day-out, screaming throught the mountains of data, is the cherry on top!"
LD Reseller, Salt Lake City, UT
"We are very pleased with the CAS product and services provided by HLS. The migration from our home-grown legacy telecom billing platform was seamless and with no billing records lost. The training and on-going support provided by the HLS Support staff was professional and effective. We are so pleased with the product that we are migrating our ISP business to CAS to provide our customers a truly converged billing solution."
CLEC/ISP, Victoria, BC
"The
management and staff of HLS have been extremely patient with us in
accommodating changes to customize the CAS product to our billing
process, as well as our fluctuating volume. Their innovative licensing
program allows us to adjust the cost of our billing system as our
processing volume changes - we only pay for what we need."
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Pre-paid Service Provider, Austin, TX
"CAS does the job for me or I wouldn't use
it one more day. But, I want to compliment the Highland Lakes Support
department for always being there to help. They really make me
feel like they care - even when we've shot ourselves in the foot!
Thanks HLS."
ISP, Wichita Falls, TX
"The flexibility is truly wonderful because
it permits us to be very creative with rates and other specialized
products we sell. Overall, the CAS system lets us spend less time
billing and more time focusing on the needs of our customers."
LD Wholesaler, Kerrville, TX